Responsible gambling

ReelsOn Casino recognizes the importance of responsible gaming practices to ensure that our players enjoy their experience while maintaining a safe and healthy relationship with gambling.

Identify Your Limits

To help you control your betting habits, we offer several tools on our website:

1. Deposit Limit: You can set daily, weekly or monthly limits on the amount you wish to deposit into your account.
2. Time-Outs: Take a break from gaming for short periods (24 hours to one month) or long-term self-exclusion options (six months, one year or longer).
3. Loss Limits: Set limits on your net losses to prevent excessive spending.

Realistic Expectations

Gambling is a form of entertainment and should not be used as a way to make money. We encourage you to set realistic expectations about winning and understand that losses are an inherent part of the gaming process.

Self-Assessment Tools

To help you monitor your behavior, we recommend:

1. Session Reminders: Receive reminders after predefined intervals showing how long you have been active and your net spend.
2. Reality Checks: Have our system check in with you at set times to assess your progress.

External Support Organizations

If you feel like your gaming habits are becoming problematic or if you're concerned about someone else's behavior, we encourage you to reach out to local support organizations for assistance:

• In New Zealand: National Gambling Counseling Services
• Internationally: Entities such as SOS Joueurs

Our Commitment to Responsible Gaming

We strive to maintain a secure and fair gaming environment. To achieve this goal, our website uses modern encryption (TLS) and third-party Random Number Generator certifications from reputable labs like eCOGRA and iTech Labs.

If you require assistance or have questions about responsible gaming, please don't hesitate to reach out using our live chat service available 24/7.

Gambling Awareness

We encourage all players to prioritize a balanced relationship with gambling. If you find that your activities are becoming unmanageable or causing issues in your life, consider seeking professional help from external sources.